Ordering assistance

Thank you! The form “Ordering assistance” has now been submitted.

You will shortly receive a confirmation by email with the details and reference number of your order.

Have a nice journey!

Kind regards
Bane NOR’s Customer Centre

Step 1/ 4

Enter your details, or those of the person requiring assistance. Then choose how you would like to be contacted.

First name

Last name

Phone number

How would you like to be contacted?

Do you want confirmation on text message to another phone number?

Phone number for text message

Enter information about your needs and how we may assist you.

Why do you need assistance?

What assistive devices do you use?

Is there anything else you want us to know?

Are you traveling alone?

Number of baggage items (maximum 3)

Enter information about the station you are travelling from, date and time of departure and where you would like us to meet you.

Boarding station

Date of departure

Time of departure

Do you require assistance at your boarding station?

When and where would you like us to meet you?

Enter information about the station you are travelling from, date and time of departure and where you would like us to meet you.

Destination station

Date of arrival

Time of arrival

Do you require assistance at your destination station?

Where would you like us to accompany you?

Have you booked your train ticket?

Carriage number

Seat number

Is there anything else you would like us to know?

Request assistance